Sockeye Investments will only use SMS communication to reach out to you for Property Management related issues. However we are legally required to have a published privacy policy so please review the following. If you have any questions about this policy, feel free to use the Contact Us button above.
Information We Collect
We collect your mobile phone number, name, and any message interaction data (such as delivery status and interaction timestamps) when you opt into our tenant messaging program.
How We Use Your Information
We use your mobile number to send transactional, account-related, and service-based text messages regarding your lease. This includes, but is not limited to:
- Rent reminders and payment confirmations
- Maintenance and repair updates
- Building emergency alerts
- General property announcements
Sharing of Information
We do not sell, rent, or share your mobile phone number or SMS consent data with any third parties for their marketing or promotional purposes. We may only share this information with trusted service providers for the sole purpose of delivering your text messages.
Opting Out
You may opt out of receiving text messages at any time. To stop receiving messages, reply STOP to any text message you receive from us. You can also text HELP for assistance.
Message & Data Rates
Message and data rates may apply for text messages sent to or from your mobile device. Message frequency will vary based on account activity and building operations.
Updates to this Policy
We may update this privacy policy at any time to reflect changes in our SMS practices or legal obligations. We will notify you of any significant changes.